Everyone has genetic variations that impact how they respond to medications.
Pillcheck can help you and your healthcare provider identify the right medications at the right dosage that are likely to work best for you – so you may Feel Better Sooner.
How can Pillcheck help you?
Bell has partnered with Pillcheck to provide this innovative solution to team members on an active disability claim free of charge and on a confidential and voluntary basis as part of its ongoing commitment to support team members experiencing health concerns or illness.
Using DNA analysis, Pillcheck helps identify medications and dosages that are likely to work best for you based on your unique genetic profile – helping you feel better sooner while limiting unwanted side effects or avoiding ineffective treatments.*
It’s easy to share your results with your healthcare provider, who can optimize treatment based on your Pillcheck analysis. Pillcheck will help you achieve the best possible outcome for you.
*Pillcheck analyzes only the specific genes involved in drug metabolism and does not assess your risk for disease or provide disease diagnosis.
The Pillcheck service includes:
- An advanced test predicting your metabolic response to the most commonly prescribed medications
- Your personalized results report, good for your lifetime
- A Pharmacist’s review and action plan to share with your healthcare provider
- Free updates to your report for new medication information
- Free shipping within Canada
None of your personal health and genetic information will be shared with your employer, your disability case manager or insurer, as applicable.
For more information on Pillcheck, the service and privacy, please visit the FAQ below.
Click here to sign up with your Bell PEIN number
SIGN UPNot on disability leave?
Go to pillcheck.ca/bellcanada for information about Pillcheck for Bell team members and family members.
Why Pillcheck?
Your Medications Tailored to Your DNA
DNA Analysis predicts how you will respond to the most commonly prescribed medications. So you FEEL BETTER SOONER!
Personalized Action Plan
A Pillcheck expert clinical pharmacist provides a letter to share with your healthcare providers, suggesting an optimal treatment path based on your symptoms and your DNA.
Control of Your Information & Privacy
Pillcheck protects your privacy and puts you in control of your personalized results.
Want to know why your medications aren’t working?
In an independent study, 78% of prescriptions were changed with insight from Pillcheck results.
Pillcheck, validated through independent clinical research, is the top choice for people with depression and anxiety wanting to feel better sooner.
Who gets the most benefit from Pillcheck?
Worried about mental health drugs not working for you? You’re not alone:
- 70% of people don’t get relief from the first depression or anxiety medication they try.
- Pharmacogenetic (PGx) testing is recognized by clinicians a key tool for mental health management, and the earlier the better. Bousman C, et al., Pharmacopsychiatry. 2021 Jan.
Pillcheck helps you and your doctor find the right mental health medications for you. An independent Randomized Controlled Trial (RCT) confirmed that people struggling with depression and anxiety recovered faster with the Pillcheck service.
Feel better, sooner and reduce side effects with the peace of mind you’re on the right medications.
Pain killers are highly effective at blunting severe pain, however prolonged use can create dependence. Excessive use can cause overdose. Even the most commonly used drugs like Ibuprofen, Codeine, and Opioids don’t provide adequate pain relief to some people. People who aren’t able to manage their pain properly after surgery are more likely to develop chronic pain.
Pillcheck’s DNA drug response test helps you and your doctor make safer decisions when choosing medications. Feel better, sooner and reduce side effects with the peace of mind you’re on the right medications, especially if you're taking them long term. Your personalized report covers most common pain killers. You can use your results before surgery as well to determine the most effective treatment during your recovery.
Percentage of people who do not achieve adequate pain relief on these medications:
Even if you’re taking medications for your heart condition, you could still be at risk of another cardiac issue without even knowing it.
Many people take medication to manage high blood pressure, cholesterol, and blood thinners together, increasing the likelihood that one drug isn’t working as intended.
And almost 20% of people taking cholesterol lowering drugs experience major side effects because of a mis-match between their genetics and the medication.
Taking the right drugs reduces your risk of heart attack, stroke, and avoidable side effects like muscle pain and bleeding.
Find out if your prescriptions are the right ones for you with Pillcheck’s DNA analysis. The results will inform your doctor to prescribe the right drugs based on your unique genetic make-up.
Digestive system drugs not working for you? Up to one in four people get no relief from the most common acid reflux and digestive system drugs and many are at risk of serious side effects like infection and fractures. Sometimes it’s because of a mis-match between your genetics and the drug you’re taking.
Pillcheck’s DNA drug response test helps you and your doctor find the right drugs for you. You can feel better, sooner and reduce side effects while improving the safety of your treatment long term. The test covers the most commonly prescribed drugs for acid reflux, stomach ulcer, IBD, and other issues.
With every additional medication you take, your risk of side effects and the treatment not working increases.
In an independent study, Pillcheck DNA analysis recommended adjustments to 78% of prescriptions for those taking 3 or more medications at once – either switching to an alternate drug, adjusting the dosage, or discontinuing a drug altogether.
Pillcheck can assist your doctor to understand how your body processes different medications based on your unique genetic make-up.
- Your personalized results are reviewed by a specially trained pharmacist who delivers an action plan to help reduce side effects and harmful drug interactions.
- Use your results for any new medications you’re prescribed to help you and your doctor find the right drug the first time.
Mental Health
Worried about mental health drugs not working for you? You’re not alone:
- 70% of people don’t get relief from the first depression or anxiety medication they try.
- Pharmacogenetic (PGx) testing is recognized by clinicians a key tool for mental health management, and the earlier the better. Bousman C, et al., Pharmacopsychiatry. 2021 Jan.
Pillcheck helps you and your doctor find the right mental health medications for you. An independent Randomized Controlled Trial (RCT) confirmed that people struggling with depression and anxiety recovered faster with the Pillcheck service.
Feel better, sooner and reduce side effects with the peace of mind you’re on the right medications.
Pain Management
Pain killers are highly effective at blunting severe pain, however prolonged use can create dependence. Excessive use can cause overdose. Even the most commonly used drugs like Ibuprofen, Codeine, and Opioids don’t provide adequate pain relief to some people. People who aren’t able to manage their pain properly after surgery are more likely to develop chronic pain.
Pillcheck’s DNA drug response test helps you and your doctor make safer decisions when choosing medications. Feel better, sooner and reduce side effects with the peace of mind you’re on the right medications, especially if you're taking them long term. Your personalized report covers most common pain killers. You can use your results before surgery as well to determine the most effective treatment during your recovery.
Percentage of people who do not achieve adequate pain relief on these medications:
Heart Health
Even if you’re taking medications for your heart condition, you could still be at risk of another cardiac issue without even knowing it.
Many people take medication to manage high blood pressure, cholesterol, and blood thinners together, increasing the likelihood that one drug isn’t working as intended.
And almost 20% of people taking cholesterol lowering drugs experience major side effects because of a mis-match between their genetics and the medication.
Taking the right drugs reduces your risk of heart attack, stroke, and avoidable side effects like muscle pain and bleeding.
Find out if your prescriptions are the right ones for you with Pillcheck’s DNA analysis. The results will inform your doctor to prescribe the right drugs based on your unique genetic make-up.
Digestive Health
Digestive system drugs not working for you? Up to one in four people get no relief from the most common acid reflux and digestive system drugs and many are at risk of serious side effects like infection and fractures. Sometimes it’s because of a mis-match between your genetics and the drug you’re taking.
Pillcheck’s DNA drug response test helps you and your doctor find the right drugs for you. You can feel better, sooner and reduce side effects while improving the safety of your treatment long term. The test covers the most commonly prescribed drugs for acid reflux, stomach ulcer, IBD, and other issues.
Multiple Medications
With every additional medication you take, your risk of side effects and the treatment not working increases.
In an independent study, Pillcheck DNA analysis recommended adjustments to 78% of prescriptions for those taking 3 or more medications at once – either switching to an alternate drug, adjusting the dosage, or discontinuing a drug altogether.
Pillcheck can assist your doctor to understand how your body processes different medications based on your unique genetic make-up.
- Your personalized results are reviewed by a specially trained pharmacist who delivers an action plan to help reduce side effects and harmful drug interactions.
- Use your results for any new medications you’re prescribed to help you and your doctor find the right drug the first time.
4 simple steps to a lifetime of the right medications
Order Online
A DNA sample collection kit is sent to you.
Submit Sample
Swab saliva from your cheek and send it back in the prepaid envelope.
Access Results
Your confidential results will be available online 1-2 weeks from when we receive your sample.
Share Results
Take your results to your doctor to adjust your medications.
Click here to sign up with your Bell PEIN number
SIGN UPFAQ
Why is Bell offering this service?
Bell is continually looking for new ways to help and support team members experiencing health concerns or illnesses. Bell is offering this innovative service, at no cost, to Bell team members on an active disability claim voluntarily electing to perform the test, to help them identify the best medication with the right dosage faster and support them through their disability journey.
If you are not on disability and would like to learn more about the service, please see pillcheck.ca/bellcanada for information about Pillcheck for Bell team members and family members.
What are the required steps to perform the Pillcheck test and how long does it take to obtain the results?
There are 4 simple steps that participants will have to follow before they get their results:
- Participants must order the DNA sample collection kit online;
- Once the participant receives the sample collection kit at home, they will be asked to get a swab saliva sample from their cheek, and send it back to Pillcheck in the prepaid envelope;
- Confidential results will be available online 1-2 weeks from when Pillcheck receive their sample;
- Participants can then immediately share their results with their doctor to adjust their medication as needed.
Do I have to register with my Bell email?
No, you should use your personal email address to sign up to maintain confidentiality and to ensure you continue receiving Pillcheck emails while on leave.
Is this available to my family members or dependents?
This offer is available only to Bell team members on an active disability claim. However, Pillcheck is available to purchase at a preferred rate for employees and family members and may be reimbursable through Bell’s benefits plan. Please see pillcheck.ca/bellcanada for more information.
How do I get my Pillcheck test kit and how do I send my sample back to them?
Once you complete your registration within the Pillcheck portal, your kit will be delivered to your shipping address and will include prepaid postage for sending it back directly to the lab for analysis.
What should I do with my pharmacogenomics report?
You should share your Pillcheck results with your doctor to consider when making treatment decisions to help you get on medication that is most likely to be safe and effective based on your DNA.
Some doctors may be unfamiliar with Pharmacogenetics or have questions about our service. If your doctor has questions, here's a helpful information sheet you can pass along (a printed copy is included in the sample kit). They can also contact Pillcheck directly by phone at 1-877-409-3629 Monday to Friday, 9AM-5PM EST or by email at [email protected].
How does Pillcheck ensure that my personal information is kept private?
Participants have full ownership and control over their Pillcheck test results. Personal data is not shared without prior authorization as described in the Informed Consent Form. Only the participant can decide who has access to the report and can revoke access at any time or request deletion of the information by submitting a request in writing at [email protected].
Privacy of genetic and personal data is protected by the Genetic Non-Discrimination Act and Personal Information Protection and Electronic Documents Act (PIPEDA). The Pillcheck service is fully compliant with these Acts. Except as expressly set forth in the participant’s Informed Consent, results are not shared with any third party, including insurance company and employer.
In addition:
- Your sample is processed in Canada, and all data is securely stored in Canada.
- Once the test is complete, your DNA sample is destroyed within 30 days.
- Your genetic data is stored separately from your personal information in our encrypted systems.
- Our test is not designed to assess disease risk, diagnosis, or ancestry.
- We follow Canadian, U.S., and international health information privacy and security guidelines.
For more details, please refer to our Privacy Policy and Consent Form.
Does the Pillcheck test work well for different people, regardless of gender and ethnicity?
Pillcheck uses genetic markers optimized for enhanced sensitivity for accurate results in ethnically diverse populations, regardless of gender.
Does Pillcheck test for any medical condition?
Pillcheck analyzes only the specific genes involved in drug metabolism and does not assess your risk for disease or provide disease diagnosis.
What happens to my sample?
Once the test is complete, any remaining DNA is destroyed after 30 days.
Have questions? We’re happy to help.
Contact us by phone at 1-877-409-3629, Monday to Friday 9AM-5PM EST,
or by email at [email protected].